We aim to ensure your complete satisfaction with every purchase. If you receive an item that is defective, does not fit properly, or you face a size issue, you can return or exchange it within 10–15 days of receiving your order.

Conditions for Return & Exchange:

• The item must be unused, unwashed, and in its original packaging.
• All tags and labels must remain intact.
• Proof of purchase is required.

How to Proceed:

• Email us at [info@theprothreads.com] Or [sales@theprothreads.com]with your order details and reason for return/exchange.
• Once approved, send the item back to our address (provided via email).
• After we receive and inspect the item, we will process your exchange or return as per your request.

Note: Items damaged due to misuse or not returned in their original condition will not be eligible for return or exchange.